ABOUT US
Motom Robotics was founded in 2020 and is headquartered in Shanghai, with two manufacturing bases located in Shenyang and Huzhou.
It is an innovative technology company specializing in the research, development, production, and sales of consumer-focused robotic automation products.
The company is committed to providing innovative technological products and automation solutions for the new consumer sector, helping clients reduce costs, improve efficiency, and achieve sustainable development.
CORE COMPETENCIES
R&D
Multiple patents with leading AI vision and multi-axis control; 15%+ revenue invested in R&D; in-house labs and strong academia-industry collaborations.
Manufacturing
20,000㎡ modern base with 5 automated lines and 200+ units monthly; CNC and welding robots plus lean production ensure quality and efficiency.
After-sales
24/7 support, 1-hour emergency response, 4-hour standard; remote O&M, spare parts, training, and docs covering 40+ countries.
Quality assurance
Full-process QA and 100% outgoing checks; strict environmental and durability tests; compliant with FDA, FCC, RoHS, and ETL.
Certifications
EXPOS & SHOWCASES
AFTER-SALES SUPPORT
SLA response
24/7 tech support with 1-hour emergency and 4-hour standard response, multilingual coverage across major time zones.
Remote O&M
Monitor device health, predict risks, and deliver remote diagnostics, upgrades, and configuration for proactive maintenance.
Spare parts
Global spare-part inventory and fast logistics partnerships to minimize downtime.
Training & docs
On-site/online training and video tutorials with multilingual technical documentation for fast onboarding.
FAQ
CLIENTS& PARTNER
